Session No. 5E

Dissemination of Traveler Information

Moderator: Ryan McNary, Manager, Traffic Systems and TSMO Performance, PennDOT

511PA Traveler Information

  • Scott Benedict, Project Manager for TSMO Performance and 511PA, Pennsylvania Department of Transportation

Keeping Customers Informed During Disruptions          

  • Carl DeFebo, Director of Communication & Customer Experience, Pennsylvania Turnpike Commission
  • Casey Waller, Senior Account Executive, Bravo Group

I-76 Integrated Corridor Communications Strategy          

  • Brian DePan, P.E., Advanced Mobility Engineer, Jacobs


Scott Benedict is a project manager within PennDOT's Traffic Systems and TSMO Performance Unit. Currently, he manages PennDOT's 511PA traveler information system, as well as the TSMO Performance Program. He has been on the management team for 511PA in varying roles since prior to its launch in 2009.

Carl DeFebo is Director or Communications and Customer Experience at the Pennsylvania Turnpike, where he is responsible for public relations, marketing, and customer communications functions. A U.S. Army veteran, DeFebo began his professional career in 1990 as a reporter and editor at a regional business newspaper then worked as an advertising and public relations account executive before joining the Turnpike in 1999.

Casey Waller is a Senior Account Executive with Bravo Group, a public relations firm based in Harrisburg. Waller spent more than 20 years working in marketing, business development and public involvement for engineering firms before joining the transportation/infrastructure group at Bravo in 2017.

Brian DePan is an engineer and manager in Jacobs’ Pennsylvania Advanced Mobility Group, focusing primarily on Traffic and Intelligent Transportation System projects in the Mid-Atlantic. Currently, DePan is serving as the Traffic and Intelligent Transportation design lead for the I-76 Integrated Corridor Management Project.

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Dec. 9, 2021

2:00 to 3:15 p.m.



The Transportation Engineering and Safety Conference (TESC) attracts professionals from throughout Pennsylvania, the mid-Atlantic region, and the country. It is an authoritative source of information on pressing issues from some of the foremost experts in transportation today.

Thomas D. Larson Pennsylvania Transportation Institute

201 Transportation Research Building

The Pennsylvania State University

University Park, PA 16802-4710

Phone: 814-865-1891